• Home
  • Terms & Conditions

Terms & Conditions

This website is operated by Duzenman. Throughout the site, including in these Terms and Conditions, the words “Duzenman”, “we”, “us” and “our” refer to Duzenman and include its directors, employees and agents. These Terms and Conditions apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content. “You” or “your” means the person who accepts these Terms and Conditions, by using the Site and associated software, networks and processes, including the purchase of goods or services through the site. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. You can review the most current version of the Terms and Conditions at any time on this page.


By agreeing to these Terms and Conditions, you are ensuring that your access to, or use of, this Site is not illegal or prohibited by laws that apply to you (including, but not limited to, copyright laws). You must take your own precautions to ensure that your process for accessing our website does not expose you to risk of viruses, malicious computer code or other forms of interference, which may damage your computer system. A breach or violation of any of these Terms will result in an immediate termination of your access to our Services. You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. You agree that you will not engage in any activity that interferes with or disrupts the website or the servers and networks that host the site. You must not circumvent, disable, or otherwise interfere with security-related features of the site. Duzenman takes no responsibility for any damages which may arise in connection with your use of the site.


All Intellectual Property in any Material on this website is property of Duzenman, or a third party, and remains the property of its respective owners. You may view the website and its contents for personal and non-commercial use only. Subject to the Copyright Act 1968 (Cth) and similar legislation, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of the Site or commercialize any information obtained from any part of the Site without the prior written consent of Duzenman or, in the case of third party Material, from the owner of the copyright in that Material.

All of our trademarks, service marks and trade names (including but not limited to the words marked “Duzenman”) are our trademarks unless stated otherwise. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without our prior written consent.


By using this site, you represent that you are at least the age of majority in your province of residence. This means eighteen (18) years of age in Australia. Or you are the age of majority in your province of residence and have given your consent to allow any of your minor dependents to use this site. 


Features and specifications of products described or depicted on the Site are subject to change without notice. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time.


All prices listed on the Site are in Australian Dollars (AUD), unless otherwise specified. All prices on the site include GST unless otherwise specified. We reserve the right to change prices without notice, and at any time. Prices for items in an Order are fixed once your Order has been confirmed. Delivery costs are excluded from the prices listed on the site. By agreeing to these Terms and Conditions, and placing an order, you agree to pay the Delivery Costs as they are calculated and listed in the Order confirmation at the time of purchase.


All payments made on www.duzenman.com.au are secure. Payment for Orders will be processed immediately upon conformation of your Order. All transactions are in AUD. We accept PayPal, Visa, MasterCard, American Express, Direct Deposit via EFT, and After Pay. Payment via bank transfer or check are not accepted. We do not accept orders via telephone at this time.


You may purchase Duzenman products for personal use only, and not with the intention of resale. We reserve the right to refuse orders for any reason, without any explanation.


Everything in our store has been produced to the highest standard. We do not offer refunds for a change of mind. If you need to exchange or return an item which is considered faulty, you should contact us within 14 days of your purchase. Returns may be exchanged for another item of equal value or store credit.

Unfortunately, we do not exchange items that have been personalised (i.e. monogrammed) or Made-to-Order purchases. If you need to return an item, please contact us at hello@duzenman.com.au and we will endeavour to assist you.


Duzenman is committed to protecting your personal information. By using this website, you are agreeing to our Terms and Conditions as described. If you do not agree with any part of these Terms and Conditions, you may not use our website.

When you purchase from www.duzenman.com.au, as part of the buying and selling process, we collect the personal information you provide such as, but not limited to, your name, address, phone number and email address. We will also gather information when you opt to receive news, alerts, information and other materials from us, or provide feedback. When you access our site, our servers automatically receive certain information from your computer including, but not limited to, your Internet Protocol (IP) address, browser type, web request, and one or more cookies that may uniquely identify your browser or your account.

We gather personal information about our customers for the purposes of:

  1. Marketing, supplying or delivering our products to you;
  2. Improving and developing our products; and
  3. Expanding our business.

If you have purchased from Duzenman, we may hold your contact details as well as the details of the product(s) and/or service(s) that we provide to you. Those details are primarily used to send you information about relevant products, latest developments and forthcoming events.

We act to protect your personal information in accordance with the National Privacy Principles. We are committed to keeping the personal information you provide to us secure and take all reasonable precautions to ensure it is not lost, misused, accessed, disclosed or destroyed. Any information which you transmit to us is transmitted at your own risk. We will only disclose your personal information in the following circumstances:

  1. When we have your consent.
  2. To third parties where you have expressly asked us to do so for the purposes of providing further services.
  3. To our subsidiaries and affiliates, and their respective directors, officers, agents and employees for the purpose of processing personal information on our behalf.
  4. Where disclosure is required or authorised by law.
  5. If the assets or operations of Duzenman’s business are transferred to a third party. 


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly or provide you with the option to say no. If you decide to withdraw your consent for us to contact you, for the continued use, disclosure or collection of your information, you may do so by contacting us at hello@duzenman.com.au


To the maximum extent permitted by law you waive, release, discharge and relinquish any and all claims that you have now, or may have, against Duzenman which are connected with, arise out of, relate to or are incidental to the use of our website. By using the website, you agree to indemnify and to hold harmless Duzenman and our subsidiaries, affiliates, directors, partners, service providers, suppliers and employees, from and against any and all claims, loss, damage, taxes, liability and/or expense that may be incurred by Duzenman arising out of, or in connection with, your use of the website or your breach of these Terms and Conditions.


To the extent permitted by law, all conditions or warranties expressed or implied by law are excluded and the liability of Duzenman (in negligence or otherwise) is limited (at the option of Duzenman) to these Terms and Conditions. You agree that Duzenman shall not be held liable for any indirect or consequential loss. We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.

 To the extent permitted by law, typographical, clerical or other errors or omissions in sales literature, quotations, price lists, acceptances or offers, invoices or other documents or information issued by Duzenman will be subject to correction without any liability on our part.


You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.


Duzenman’s online store is hosted by Shopify Inc. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Your purchase transaction data is stored only as long as necessary to complete your purchase. After that is complete, your purchase transaction information is deleted. For more information, you may also want to read Shopify’s Terms of Service.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies in respect to the information we are required to supply to them for your purchase-related transactions. As such, we recommend you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our website or are redirected to a third-party website, add-on or application, you are no longer governed by our website’s Terms and Conditions. We are not responsible for the privacy practices of other sites.


If you would like to access, correct, amend or delete any personal information you have supplied to us, register a complaint, or simply want more information about our services, please email us at hello@duzenman.com.au